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Our reception team have undergone advanced training and may ask you a series of questions to enable them to assist you with your appointment booking, our is to ensure you are booked in with the most appropriate person at your first point of contact.
Please aid our reception staff when booking appointments by only taking an emergency appointment if you really need it. The receptionists will ask for basic details regarding your condition as they have guidelines provided by the doctors.
After you have provided details of the nature of your illness a telephone triage assessment may be offered if appropriate. The On call clinician will then call you to assess the urgency of your condition. It is not the receptionists responsibility to decide if you are seen, it is at the discretion of the clinician.
Wuhan novel coronavirus (WN-CoV)
Please click the links below for more information and advice.
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Did you know you can book an Extended GP Access appointment?
Lombard Medical Centre and Collingham Medical Centre are working in partnership to offer additional evening GP appointments as well as Saturday morning appointments. These appointments are available to Newark residents who are registered with a GP Practice in Newark.
Evening appointments are available on Mondays at Collingham and Tuesday to Friday at Lombard Medical Centre from 6:30pm-8:00pm.
Sunday and Bank Holiday appointments are also available.
Please note that these appointments are for non-emergencies and are pre-bookable only.
For further information please contact our reception staff or alternatively click here.
PLEASE BE AWARE THE PRACTICE WILL BE CLOSED FOR TRAINING PURPOSES FROM
12: OO NOON
ON THE FOLLOWING DATES
Wednesday 12 February 2020
Wednesday 11 March 2020
Wednesday 1 April 2020
Wednesday 13 May 2020
Wednesday 10 June 2020
Wednesday 8 July 2020
Wednesday 9 September 2020
Wednesday 14 October 2020
Wednesday 11 November 2020
All calls after 12noon will be transferred to NHS 111.
We want to get better at communicating with our patients.
We want to make sure you can read and understand the information we send you. If you find it hard to read our letters or if you need someone to support you at appointments, please let us know.
We want to know if you need information in braille, large print or easy read.
We want to know if you need a British Sign Language interpreter or advocate.
We want to know if we can support you to lip-read or use a hearing aid or communication tool.
Please tell the receptionist when you arrive for your next appointment, or call us on 01636 705826 between 8am and 6.30pm.
(Site updated 31/01/2020)